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If you are a business in retail, then undoubtedly you are ramping up for the upcoming holiday season. Already, stores are starting to fill their shelves with Christmas decorations and items are being stocked to prepare for the busiest shopping season of the year.
While customers to a certain degree understand and even expect longer lines and more crowded stores, they still look to spend their money at places there they feel special. And that starts with an initial phone call to query about either a general question, about an item for sale, or even store hours or location. If they don’t get the help they need, chances are they will go somewhere else. That’s where United Call Center can help save the day.
We offer an array of call center services, answering services, message service, order taking and virtual receptionist for your customers.
Order taking is a popular option, especially this time of the year. Our trained staff has the people skills, product knowledge and accuracy you will require, which is what sets us apart from our competitors. We include in our plan a toll-free number at no additional charge, professional agents, personal attention with a promise to NEVER place a caller on hold, the ability to follow scripts, and to create a great impression with your clients. We also can promise accuracy of the information to ensure your customer gets the correct product that is shipped to the right address. Further, we can link directly to your website for additional convenience, if that is your preference!
Call us today so we can help you be prepared to help you have the most successful retail season you have ever had!
About Neal Lacy
Neal Lacy has written 82 posts in this blog.
Neal Lacy is an expert in professional call center services. He provides great content on a wide variety of topics concerning answering services, message services, order taking, and virtual receptionist. He is main writer for United Call Center.