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Jun 202012
 
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For many businesses, the summer months are considered a prime busy season. While holidays certainly bring out the buying spirit for most families, summer months are also a busy retail and entertainment season. Families are preparing for vacations or are even ready to buy special keepsakes and mementos on their trips or activities during the summer—and hopefully your business is on their list.

While customers to a certain degree understand and even expect longer lines and more crowded stores, they still look to spend their money at places there they feel special. And that starts with an initial phone call to query about either a general question, about an item for sale, or even store hours or location. If they don’t get the help they need, chances are they will go somewhere else. That’s where United Call Center can help save the day.

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We offer an array of call center services, answering services, message service, order taking and virtual receptionist for your customers.

Order taking is a popular option, especially for people who are on vacation and prefer their purchases shipped back home. Our trained staff has the people skills, product knowledge and accuracy you will require, which is what sets us apart from our competitors. We include in our plan a toll-free number at no additional charge, professional agents, personal attention with a promise to NEVER place a caller on hold, the ability to follow scripts, and to create a great impression with your clients. We also can promise accuracy of the information to ensure your customer gets the correct product that is shipped to the right address. Further, we can link directly to your website for additional convenience, if that is your preference!

Call us today so we can help you be prepared to help you have the most successful summer retail or entertainment seasons you have ever had!

About Neal Lacy

Neal Lacy has written 82 posts in this blog.

Neal Lacy is an expert in professional call center services. He provides great content on a wide variety of topics concerning answering services, message services, order taking, and virtual receptionist. He is main writer for United Call Center.

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