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May 222013
Call Center

You have a choice. There are many call center options available in today’s marketplace, each one vying with each other for your business; it can certainly get confusing, not knowing which one is best for you.

That is why we at United Call Center always go the extra mile to provide our clients and customers with a service that satisfies at every turn. Our motto is simple, yet fundamental to your needs: “We promise to answer”.

This means you can always depend on us to be there for your clients and customers, taking care of them in that special way that you would want to be treated yourself. We will always ensure that you never miss a call, never have callers left hanging with a phone ringing endlessly, never switch your callers to voicemail, and never let you down.

Age and Reputation Matters

United Call Center has been around for over 20 years. There are not many in this business that can say that. We are proud to have demonstrated our ability to adapt to an ever-changing marketplace, proud to have satisfied customers who keep coming back and proud in the knowledge that what we offer is what our customers want and need.

The economy continues to face uncertain times and those who survive are those who have learned to adapt to every change that has come along. We don’t know what the future might bring, but we do know that we can and will weather whatever storm we might face. This will help your business survive better too.

Complete Transparency

We believe that you should never have any questions about what you are being charged for. That’s why we go out of our way to ensure there are no hidden charges, no setup fees, no hidden fees for fax, emails or paging – in fact, we don’t even bother you with a contract.

We know there’s nothing worse than discovering little niggling charges that no one mentioned before you signed up. They may not amount to much extra, but that’s not the point, so we decided to be completely transparent and tell you exactly what you will be charged right from the start. In addition, when you decide to go with United Call Center, you can typically expect a same day service.

Billing is Kept Simple and Easy

We keep our billing simple and easy to understand. If the plan you have chosen doesn’t quite suit your business perfectly, and you only discover this in the middle of the month – no problem. You can change plans mid month and there will be no charge for doing so.

We know that it might take time to tailor plans for your particular needs, so we don’t penalize you for changing your mind. We only want you to be satisfied with the service we provide, and if it takes a change or two of plans to get there, that’s fine by us.

Unlimited Communication With Your Customers

We are available to take your calls every hour of every day, and every day of every year. It doesn’t matter if it’s Christmas, Thanksgiving or just a quiet Sunday morning, our professional English-speaking telephone agents will always be there to answer every call.

We can provide immediate custom call transfers, call recording and a personalized phone number that you can use in whatever way you choose, and ouragents can use any custom greeting that you give us.

This means our service will become a seamless extension of your business, and each caller will leave impressed by how well you look after your customers. In fact, we stay invisible so that your presence can appear even greater and more impressive than it already is, for your success is the main reason why we stay successful.

About Neal Lacy

Neal Lacy has written 82 posts in this blog.

Neal Lacy is an expert in professional call center services. He provides great content on a wide variety of topics concerning answering services, message services, order taking, and virtual receptionist. He is main writer for United Call Center.

United Call Center 5 out of 5 based on 5