Order taking requires people skills, product knowledge and accuracy. Let us show you the difference between us and our competitors. All items below are included in your plan, we do not charge additional fees for any of them:
- Toll free number, at no additional cost
- Professional agents that will always have a smile in their voice, and be happy to help your customer in any way they can
- Personal attention – your line is answered by an agent 24×7 with your company name, and your caller will NEVER be placed on hold once we answer.
- The ability to follow scripts you develop or scripts that we can assist you in developing
- Accuracy of the information you are sent to ensure that your customer gets the correct product, and it is shipped to the correct address
- We can link directly to your current website, or develop a form on our end that we would complete and email or fax to you so that you may process the order.
- We can call a customer back for you by request and relay information, or obtain additional information that you require from them.