United Call Center Services

Call Center vs. Answering Service

We offer both types of service – in most cases it is the same, the Call Center processing comes in the way of less message taking and more virtual assistance to the caller.  Give us the challenge to meet your needs, we love to make your business run like a well oiled machine.

Premier Nationwide Call Center Service and Answering Service in association with:

• United Call Center
• United Answering
• Inland Answering Service, Inc.
• AAA Messaging & Paging

Low Turnover

We retain staff longer than the industry average; this allows your callers to be assisted by professional telephone secretaries and Call Center Staff familiar with your business. If requested, we will appear to your callers as your in-house staff.   We never answer your caller live and place them on hold to take another call – NEVER – your calls are always answered within 4 rings. You are our only priority.

Recent Blog Posts

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  Call Center or Answering Service: You Choose!

  by Neal Lacy on 2/15/12
  The terms “call center” and “answering service” are often used interchangeably, and that’s true that in most cases a call center and answering service perform very similar or same functions. However, there can be differences. A call center ut...  << read more >>
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  Choose Who Answers Your Phone Carefully

  by Neal Lacy on 2/8/12
  In today’s society where more and more business is able to be handled over the phone and online, it’s no longer enough to have employees who are great at their desk jobs. They have to be customer service driven and provide a high standard of profes...  << read more >>
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  Questions to Ask When Choosing a Call Center

  by Neal Lacy on 2/1/12
  It is essential in today’s “I want it now” world that customers are treated with respect and receive timely, professional attention when they call into a company. Otherwise, the dreaded response is that they will take their business elsewhere. Th...  << read more >>
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